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Политика конфиденциальности

Privacy policy

The privacy policy applies to websites of public joint-stock company "Far-Eastern Shipping Company" located at: https://www.fesco.ru/ (hereinafter referred to as "FESCO", "We") that collect data and refer to this policy. It does not apply to FESCO's websites that do not handle this policy, or do not refer to it, or have their own privacy statements.

FESCO informs you about the processing of your personal data collected through FESCO's websites and privacy of these data. Data protection and security are our priority; therefore, we pay particular attention to our clients' data security. We are committed to ensuring privacy and secure handling of your personal data.

We do not knowingly collect information from persons under the age of 18.

We recommend you to visit this website regularly as the privacy policy may be updated in accordance with possible legislative changes or changes in FESCO's internal processes.

Last update May 25, 2018

1. What is personal data?

"Personal data" means any information relating to an identified or identifiable natural person. If we fail (after making necessary efforts) to establish a direct connection with you, this information will not be considered personal data.

2. How do we collect and process your personal data?

2.1. The general principle

You can visit and read most of the contents of FESCO's websites of without providing any personal data.

2.2. Statistics

To provide you with necessary information from FESCO's websites, our servers store certain data necessary for the provision of services and / or statistics or security purposes in the most anonymous form. In this context, general information (for example, your domain name or browser types) is collected. The data do not allow us to draw conclusions about your identity; they are always collected under a pseudonym. We delete the data after its statistical evaluation.

2.3. Newsletter and special offers

In some cases, upon notice from our side, we will use your e-mail address to provide you with additional information about products and services if you subscribe to our newsletter. The subscription is voluntary and you are free to withdraw your consent anytime by clicking the unsubscribe link in the email. In this case, your name and mailing address will be deleted and you will no longer receive newsletters from us, unless you subscribe to them again.

2.4. Feedback

If you wish to contact us using our feedback form, you will need to provide information (data fields marked with *) which we will process or use, only when necessary, to contact you and provide the information you need. You are free to provide additional information (data fields not marked with *), which we will handle in accordance with all applicable data protection regulations.

2.5. Legal requirements

FESCO informs you that in some cases we are obliged to disclose your information in accordance with legal requirements by state bodies, legal authorities and law enforcement authorities to ensure security, serve the public interest, and to prevent or stop activity that we consider illegal.

3. How do we process your personal data on special sites?

3.1. Personal account MY FESCO: my.fesco.com 

3.1.1. Account registration

To use FESCO's personal account and have access to any of its functions, you will need to register your personal account by providing us with your e-mail, full name, contact phone number, company's name, company's individual taxpayer number (INN), and a password. We will process and use this information only to allow you to use your personal account as well as to possibly conclude agreements with you.

3.1.2. Account settings

You can view, update or edit your account information, password and preferences or even delete your account at any time through your "account settings". 

4. FESCO's Data Protection Principles

FESCO's websites are mainly designed to minimize the personal data collection and processing. In some cases, FESCO is obliged to transfer your personal data to third parties in accordance with applicable laws of the country of the website's physical location. For example, when there are grounds to suspect a user of committing a crime or a misuse of our websites.

To provide certain services, FESCO may use external service providers. Since such external service providers need to have personal data access, we guarantee that any such access shall be restricted to the extent required solely for the provision of the service. In addition, such external service providers shall meet all applicable data protection regulations.

5. Use of cookies

We use different types of cookies (special files placed on your device):

·         Cookies from user input

·         The authorization of cookies

·         First party cookies

·         Cookies for tracking social plugins

You can adjust the browser settings to block cookies or to be informed whenever a website uses cookies. However, it is important to understand that if you block cookies you will not be able to use most of FESCO's websites' features. We use various types of social plugins.

Below is a list of cookies we use on our websites: https://www.fesco.ru/en/cookies/

6. Data protection in relation to partners and links to partners’ resources

FESCO's websites contain links to our business partners' websites. We by no means are responsible for non-compliance with data protection requirements regarding our partners' websites. For information on data protection when visiting these websites, please refer to privacy policies on websites of the respective companies.

7. How does FESCO protect your data?

The personal information we collect is stored on secure servers. Access to the servers is allowed only to a limited number of authorized persons who need it to control FESCO's websites or ensure their functionality, especially in terms of technical support. According to industry security standards, we employ administrative, physical and technical measures to protect your data from unauthorized access. All transmitted personal information is encrypted using Secure Sockets Layer (SSL); we store such information only in secure processing centers and data storage.

8. What are your rights in relation to your personal data?

You can access your profile and edit it by logging into your account.

At your request, we will inform you what personal information we hold about you and for what purpose (purposes). If we ever store incorrect information about you, despite the fact that we work hard to maintain its accuracy and consistency, we will correct it immediately upon detection inaccuracies or according to your request.

In such cases, please contact: https://www.fesco.ru/en/contacts/

Please contact us if you wish to remove your personal information or withdraw your consent to the personal data processing. You can also send a request to delete information about the account by confirming the setting in your profile.

If the deletion of your data is impossible for technical or legal reasons, we will block the data.

9. How can you contact us?

If you have any questions or suggestions regarding the protection of your personal data processed through FESCO's websites, please contact us: https://www.fesco.ru/en/contacts/